Information for Advocates

Disclaimer: NYC MCCAP has discontinued publishing its quarterly Managed Care News newsletter. Past issues are still available, which provide information and advocacy tips on many aspects of managed care. These issues inform advocates of important changes in managed care and health insurance programs in New York State, such as Medicaid, Medicare, Family Health Plus (FHP), Child Health Plus (CHP), and commercial insurance. Managed health care information and details change frequently, and the information contained within these newsletters should only be used to provide a general overview on the topic. All information contained within these newsletters should be verified for accuracy. Please contact the NYC MCCAP helpline at (212)614-5400.

Past Issues of Managed Care News covered:

• The workings of managed care, how to obtain services and resolve disputes
• Updates and news on consumers' rights in managed care and on the public health insurance programs (Medicaid, Medicare, CHPlus, FHPlus)
• Tips for advocates to help their clients use the health care system
• How to use NYC MCCAP services, including numbers to call for further help
• Free training sessions offered by NYC MCCAP on numerous topics in managed care and health insurance

Past Managed Care News Issues:

(PDF; requires Adobe Reader)

Managed Care News #1:
Managed Care Basics, Inside an HMO

Managed Care News #2:
Navigating a Managed Care Plan (Grievances, Utilization Review, Appeals and Fair Hearings)

Managed Care News #3:
Prescription Drugs: How Health Insurance Covers Prescriptions

Managed Care News #4:
Chronic Conditions, Serious Illness and Disabilities: 10 Action Steps To Help People Manage Their Care

Managed Care News #5:
Why Quality Matters in Managed Health Care
 
Managed Care News #6:
Understanding the New Medicare Prescription Drug Discount Cards

Managed Care News #7:
Oral Health: Getting Access to Dental Services

Managed Care News #8:
Family Planning and Reproductive Health Services in New York's Public Health Insurance Programs

Managed Care News #9:
Getting Access to Treatment for Chemical Dependence and Substance Abuse

Managed Care News #10:
Keeping Kids Healthy in New York City

Managed Care News #11:
Getting Access to a Specialist

Managed Care News #12:
Medicare Prescription Drug Coverage for Limited Income Clients

Managed Care News #13:
Accessing Case Management Services for Your Clients

Managed Care News #14:
Hospitals and Managed Care

Managed Care News #15:
Accessing Services for Your Diabetic Client in Managed Care

Managed Care News #16:
Managed Care and Hospital Discharge Planning

Managed Care News #17:
Adolescent Health and Managed Care

Managed Care News #18:
Appeals, Grievances, and Complaints in Managed Care Plans

Managed Care News #19:
Nutrition and Managed Care

If you would like to order hard copies of any issues, please use our online order form.